Self Storage in Roanoke, VA, on Berkley Road

I had a great experience yesterday with storage king. I tried renting online and I had just completed the forms and lost everything. Tried again on my tablet an... Read More

I had a great experience yesterday with storage king. I tried renting online and I had just completed the forms and lost everything. Tried again on my tablet and the battery died. I gave up. Then Nate called me out of the blue and got me all set up! He was so very helpful, which is unusual these days. Top notch outfit. Thanks again Nate!

The property manager nate has been awesome to work with. He is very professional and personable. I had to switch spots several times and he made the moves ple... Read More

The property manager nate has been awesome to work with. He is very professional and personable. I had to switch spots several times and he made the moves pleasant for me. He is always accommodating and listens to concerns and questions. He helped facilitate me getting a spot at another storage king after I thought I was moving out of state and did not make the move , I lost my spot at his location but he worked extremely hard to get me into another storage king, I cannot say enough good things about nate. Nate is a great asset for storage king and because of his hard work and help with me I will always deal with storage king. A great asset

Storage King is fantastic! When I needed a spot for my camper trailer short notice, the management team found me the last spot available at their Roanoke facili... Read More

Storage King is fantastic! When I needed a spot for my camper trailer short notice, the management team found me the last spot available at their Roanoke facility. Thanks Ya'll!

Nate is so friendly. Has the best customer service. He was having a difficult time with the computer service at the time but stayed positive and made sure the u... Read More

Nate is so friendly. Has the best customer service. He was having a difficult time with the computer service at the time but stayed positive and made sure the updated info was sent to me the next day. Very helpful and recommend this site. Clean, secure and Nate is great to work with.

Customer service was top notch, the facility was very clean and secure. Nate was helpful with any questions or concerns I inquired about. Highly recommend for s... Read More

Customer service was top notch, the facility was very clean and secure. Nate was helpful with any questions or concerns I inquired about. Highly recommend for storage/moving needs.

So easy to get a room online at 6pm Friday and I was greeting with a smile when I popped in on Saturday afternoon. Really impressed so far

Nate made the process easy, unfortunately I wasn't able to get the online rate due to website issues and for some reason they can't match in person/over the pho... Read More

Nate made the process easy, unfortunately I wasn't able to get the online rate due to website issues and for some reason they can't match in person/over the phone. Besides that the process was extremely smooth and was finished same day.

I was impressed when dealing with Nate at Storage King in Roanoke Va. He explained everything clearly and completely. Very happy about the interaction. Nate ans... Read More

I was impressed when dealing with Nate at Storage King in Roanoke Va. He explained everything clearly and completely. Very happy about the interaction. Nate answered all of my questions and even offered details that I had not thought to ask about. He was very accommodating. I feel secure in using the space we rented!

Great experience here at Storage King. Nate was extremely helpful and attentive when I had questions concerning storing my belongings. I highly recommend this p... Read More

Great experience here at Storage King. Nate was extremely helpful and attentive when I had questions concerning storing my belongings. I highly recommend this place if you value safe and clean storage for your belongings.

Went in for a last minute storage unit and the manager, Nate, was super helpful and accommodating. The unit is spacious, clean, and easily accessible. I appre... Read More

Went in for a last minute storage unit and the manager, Nate, was super helpful and accommodating. The unit is spacious, clean, and easily accessible. I appreciate that individual gate codes are assigned which adds to security.

My family had a wonderful experience with Nate! He was personable, quick to answer any questions we had, and made us feel confident our belongings would be kept... Read More

My family had a wonderful experience with Nate! He was personable, quick to answer any questions we had, and made us feel confident our belongings would be kept safe while in the process of us buying a new home! Would highly recommend !

I had to share how wonderful my experience with Nate was at this facility. I have never met a kinder person. He helped me and answered any and all questions I h... Read More

I had to share how wonderful my experience with Nate was at this facility. I have never met a kinder person. He helped me and answered any and all questions I had. I would 100% recommend this business to others solely based off of his customer service skills.

I just want to say how great the man at the desk was. He even brought me a bottle of water because the heat was so bad. I will definitely use this place again! ... Read More

I just want to say how great the man at the desk was. He even brought me a bottle of water because the heat was so bad. I will definitely use this place again! Thanks Nate! I appreciate all the help you gave me! There are still good people in the world. ?

Nate was super helpful with helping me rent storage for a business customer. I appreciated that he followed up on all the details and put a lot of effort into m... Read More

Nate was super helpful with helping me rent storage for a business customer. I appreciated that he followed up on all the details and put a lot of effort into making the rental proces very straightforward. I'd recommend this location to anyone looking for storage in Roanoke!

Absolutely wonderful customer service! Nate was able to assist in all the numerous questions I had. Definitely will recommend to everyone who needs a reliable p... Read More

Absolutely wonderful customer service! Nate was able to assist in all the numerous questions I had. Definitely will recommend to everyone who needs a reliable place for storage.

Very professional. Quickly, but thoroughly explained and processed through the rental process. Policies may appear to be too restrictive at times, but after thi... Read More

Very professional. Quickly, but thoroughly explained and processed through the rental process. Policies may appear to be too restrictive at times, but after thinking about it, most of the restrictions are for the benefit of all tenants. Highly recommend.

Very clean and well maintained facility! The staff is super friendly and willing to help. Definitely would recommend for your storage needs!

I called in looking for climate controlled units but unfortunately this location does not offer that as an option. however I have to say the property manager w... Read More

I called in looking for climate controlled units but unfortunately this location does not offer that as an option. however I have to say the property manager was absolutely amazing! If it wasn’t for needing to store antiques I would rent here solely based on such friendly management!!!

Storage units are very clean and the grounds are secure. Nathan was very helpful and courteous and helped us tremendously. We will definitely keep them in mind ... Read More

Storage units are very clean and the grounds are secure. Nathan was very helpful and courteous and helped us tremendously. We will definitely keep them in mind for our storage needs.

Nate is wonderful. Super nice and friendly! Very knowledgeable, please keep him!! He is a great asset to this property

This is a great storage place. Very reasonable. Secure as well. You have a coded gate so random people can't go in.

Clean, Secure Gated Storage Facility. Freshly painted & well maintained. Management is on location & available in the office during normal business hours. Renta... Read More

Clean, Secure Gated Storage Facility. Freshly painted & well maintained. Management is on location & available in the office during normal business hours. Rental access is available 24 hours/7 days a week if needed.

The lady in the office was amazing!! She made the experience worthwhile. I would recommend them if you need storage.

The staff is super friendly and very helpful! The online process is super easy! Best storage place ever!!

The entire online process for renting a unit was great. The prices are very competitive for the area. Very welcoming email followed the process. When I got th... Read More

The entire online process for renting a unit was great. The prices are very competitive for the area. Very welcoming email followed the process. When I got the unit today I found a key fob and pen waiting for me, a very nice gesture. When I went to leave there was trouble with the code, the person (whose name I'm sorry I didn't get) was exceptionally friendly and helpful and got the issue fixed immediately. Very impressed by this facility and company.

Wonderful place. Good rates and great service. Highly recommend.

Just signed up for a storage unit with Shara. Great customer service ! Clean units and amazing prices! Thank you so much for helping me with a great storage spa... Read More

Just signed up for a storage unit with Shara. Great customer service ! Clean units and amazing prices! Thank you so much for helping me with a great storage space!

I highly recommend this place to anyone! Very clean and so professional. I give a shout out to the manager Tomeka Kidd!

Very clean place. Staff are very friendly and helpful.

I love it here! I store expensive things here.

Staff is always polite and professional. The area is well maintained, clean unit and grounds were free of trash.

I signed up, reserved, paid and signed my lease all online on the first day they had switched to the new system. When I arrived at my storage unit I discovered ... Read More

I signed up, reserved, paid and signed my lease all online on the first day they had switched to the new system. When I arrived at my storage unit I discovered that the unit the system assigned to me was already occupied. I went up to the front desk with my "issue" and the guy working quickly resolved it and assigned me a new unit. Easy peasy. He was polite and quick. So far so good!

Mike has been the best for customer service and taking care of me!! I always enjoy talking with him and always appreciate the help and respect I am given!! Make... Read More

Mike has been the best for customer service and taking care of me!! I always enjoy talking with him and always appreciate the help and respect I am given!! Makes me comfortable with having my storage unit at cube smart!!

Great place great location In great people that work there. I couldn't ask for a better. Place to store my stuff for the time being wonderful place

Mike was an absolute delight to work with and we were very pleased to find that the office and grounds are extremely clean and well cared for. Security is top... Read More

Mike was an absolute delight to work with and we were very pleased to find that the office and grounds are extremely clean and well cared for. Security is top-notch as well. We’re moving from PA to VA and, during the 5.5 hour drive, there were unforeseen circumstances and we were not going to make it to the office before closing time. Mike didn’t hesitate to say that he would stay the extra 20 min. past closing time till we could arrive to check us in! He went above and beyond to make the experience a very positive one. Thank you Mike! Your professionalism and genuine kindness was much appreciated!